How do I add a special request or accessibility requirement?
Updated July 25, 2026
Add relevant information in the booking notes, including child seats, mobility or assistive devices, additional luggage, pets, or help required at pickup.
Requests are subject to vehicle, equipment, and chauffeur availability. Contact support before booking when the request is essential to travelling safely.
Do not include passwords, payment-card details, medical records, or other unnecessary sensitive information in the notes.
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